Privacy Policy
1. Introduction
Goat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Seller App. Please read this privacy policy carefully.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number
- Business Information: Store name, address, GST number
- Financial Information: Bank account details, IFSC code
- Product Information: Product listings, images, descriptions, prices
- Transaction Data: Order history, sales data, payment information
- Device Information: Device type, operating system, unique device identifiers
- Location Data: Store location, delivery area
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraudulent activities
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Customers: Your store name, location, and product information
- With Service Providers: Third-party vendors who perform services on our behalf
- For Legal Reasons: To comply with legal obligations or protect our rights
- With Your Consent: When you explicitly agree to share information
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent at any time
8. Push Notifications
We may send you push notifications regarding orders, updates, and promotional offers. You can opt-out of receiving push notifications by changing your device settings or through the App settings.
9. Location Information
We collect and use your store location to display your store to nearby customers and facilitate order delivery. You can control location permissions through your device settings.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our App and hold certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.
11. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
12. Children's Privacy
Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@goatgoat.com
- Phone: +91 99 6738 9263
- Address: Belgaum, Karnataka, India
15. Compliance with Indian Laws
This Privacy Policy is designed to comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.